Phase 1: Convene

Step 3: Build an Action Team

A.    Create a List of Possible Team Members. Identify key stakeholders and leaders, people with dementia, their family and care partners, community members representing various community sectors and diverse and underserved populations to be part of the Action Team.  Your Action Team will drive the efforts toward becoming a dementia friendly community.

B.    Meet with the Team. Schedule one or several informational meetings to discuss the impact of dementia on the community, share dementia friendly community information, and ask for people to be involved in the effort.  Define expectations for participation on the Action Team (hours per month/attendance). At the end of the informational meeting, have a sign-up sheet for individual interested in participating on the action team.  Hold individual meetings with key stakeholders that the core team has identified if they do not participate in the informational meetings or sign up to participate. Once you have committed team members, schedule regular meetings at a standing time over the next several months and use early meetings to orient the team on the dementia friendly resources and team roles and responsibilities. 

C.    Coordinate the Team. Successful teams are led by Community Coordinators who are familiar with the toolkit phases and are comfortable explaining the process to recruited team members who are assigned tasks.  The Community Coordinator guides the Action Team through the toolkit process, holds regular team meetings to keep the team informed, assigns tasks, establishes deadlines, and updates the community on progress.

Community Coordinator

Roles: guides the action team through the toolkit process, holds regular team meetings to keep the team informed, assigns tasks, establishes deadlines, and updates the community on progress

The ideal coordinator is:

  • well-respected and known in the community

  • comfortable speaking to large and small groups

  • organized, can delegate tasks and hold people accountable

  • able to coordinate, convene, and facilitate an effective and productive team over the course of the project

Some communities designate co-coordinators.  This role is likely a .25-.40 FTE commitment.

Community Coordinator and Action Team Members

Community Coordinators manage the community engagement process, plan community events, and update the Action Team on the progress of their activities.

The best Action Team Members are key community leaders and stakeholders who represent a variety of sectors and are interested in leading the community to become dementia-friendly. 

Timelines and Work Plans

Set specific target completion dates and assign tasks based on those dates.  This creates a sense of unity and a steady momentum for progress.  It can also enhance enthusiasm and the drive to make a difference, and produce lasting friendships bound by a common interest of improving opportunities for people with dementia and their care partners. 



Building an Action Team offers guidance on how to establish your action team

Sample Agenda and Minutes

Meeting Agenda and Minutes template helps to guide discussions and keep meetings on track. Assign a person to take minutes and distribute to members after the meeting.

Dementia Friendly Community Overview - Video

Budget Template

Grant Request Template

Useful resources and tools for the Community Coordinator and Action Team include:

Community Coordinator Job Description outlines general duties and responsibilities of the Community Coordinator

Action Team Workplan Template tracks activities, timeframes, and people responsible for action

Action Team Roster helps to maintain contact with team members and share team members' contact information