Dementia Friendly @ Work

The Dementia Friendly America Dementia Friendly @ Work training is a one hour educational session for staff of business and service organizations and all other community settings.  Originally developed by DFA partner ACT on Alzheimer's, the training focuses on understanding dementia and taking action to create an environment that is safe, respectful, and welcoming for people living with dementia.

By 2025, the number of people age 65 and older with Alzheimer's disease and other dementias is estimated to reach 7.1 million-- a 40 percent increase from the 5.2 million age 65 and older affected in 2015. These numbers represent family members, friends, neighbors, co-workers, colleagues, clients, and customers.

The Dementia Friendly @ Work training helps organizations heighten their awareness of dementia and equips them to respond warmly and effectively when serving people living with dementia and their families.

Training Objectives

  • Learn what dementia is and facts about Alzheimer’s

  • Recognize the signs of Alzheimer's

  • Learn tips for communicating and interacting with a person who has dementia

  • Learn tips for creating a dementia-friendly physical space

  • Get familiar with resources in your community


Preparing and Conducting the Training

Follow these six steps to help you prepare, conduct, and follow up the training

Step 1:  Download and read the Trainer’s Guide

Step 2:  Customize the Marketing Flyer and advertise the training 

Step 3:  Schedule the training

Step 4:  Download and print the Participant’s Guide and Participant Certificates
              Optional:  Use the Dementia Friendly @ Work PowerPoint and Case Studies.

Step 5:  Recognize those that participate by taking a photo of participants, creating a Dementia Friendly poster, print an add in a local newspaper or offer a Dementia Friendly Business window cling.

Dementia Friendly America adapted this dementia-related business training from ACT on Alzheimer's. It may be reproduced, adapted, or both when these restrictions are followed:

  • Acknowledgement of use must appear in print and online and include this citation: Reproduced (or Adapted) from Dementia Friendly America's Dementia Friendly @ Work resource.

  • Dementia Friendly America and ACT on Alzheimer's tools, resources and videos cannot be sold in their original form or in a modified/adapted form.